[White paper] How tablets for sales staff enhance the customer experience

A mobile device helps stores give so much more to their customers
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Download the white paper

WHAT'S IN THE WHITE PAPER?

What in-store shoppers need today is interaction with Sales Associates who can give them accurate, knowledgeable and personalised information quickly. One way of achieving this is by empowering Sales staff with a tablet. This white paper explains how equipping Sales people with a mobile device helps stores give so much more to their customers.

This white paper examines :mockup-digital-in-store-EN

  • Today's in-store environment
  • The reasons why physical stores are implementing tablet programmes
  • Measuring tablet performance
  • Implementing a tablet programme
  • What the future holds for digital in store

 

Several practical examples are provided throughout the document to demonstrate how a tablet contributes to the customer journey, improving the overall Customer Experience (CX).

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Implementing a tablet programme in store
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The deployment of sales support tools
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Measuring tablet performance

ABOUT THE SQLI GROUP

SQLI

Founded in 1990, SQLI Digital Experience is a European full-service digital company that defines, builds and grows the digital business value of international A-brands.

Technical and creative thinkers, their teams are committed to delivering meaningful and engaging experiences by leveraging technologies, methodologies, skills and creativity to get closer to the customer or user and capture their attention. They design, develop and deploy solid and high-performing architectures that improve business agility, increase efficiencies and facilitate business growth.

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CHAPTER LIST

Page 7 Introduction
Page 20 What to bear in mind when setting up
Page 10 Why brands are opting for tablets in store
Page 25 Conclusion
Page 19 What type of performance to measure
Page 26 Contributors